Warranty Information

Here at Able Home & Office we provide full post sale hardware warranty on any item purchased from our store. All parts purchased Able Home & Office are sold with the full manufacturer’s warranty, from 3 months through to 12 Month Warranties. 

Warranty does not include restoration of your personal data/software applications/emails or any other data.  It is the customer's responsibility to backup such data. 
It also does not include consumable items including drums, toner, developer, projector bulbs, etc. It does not include configuration or software installation.

Our goods come with guarantees that cannot be excluded under the Pupua New Guinea Consumer Law.

You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

All rights provided under your Able Home & Office warranty are in addition to any rights you have as a Consumer under the Pupua New Guinea Consumer Law. This warranty is provided by Able Home & Office.

Certain third party computer items, such as Monitors, Printers and Cameras, are occasionally serviced directly through the manufacturer for the predetermined warranty period. We request that when a problem arises with a third party product, all customers first utilise the manufacturer’s service and support lines, before contacting Able Home & Office.

  • Audio Visual – Six (6) months. One (1) month direct replacement on ACL TV’s and XWave products. 
  • Computer accessories – Six (6) months 
  • Computers – Twelve (12) Months. 
  • Consumables – no warranty, includes projector bulbs, toner, inc, etc. 
  • Mobile Phones – Three (3) months. Network products - Six (6) months. 
  • Office products – Three months (3). Power Related - Six (6) months. 
  • Printers - Twelve (12) months. Excludes print head and consumables. 
  • Software – no warranty, refund or replacement.